We're here to help.
Email [email protected] with your device, macOS or iOS version and what happened. We usually reply within two working days.
My library isn't syncing
Check that you're signed in to iCloud and that iCloud Drive is on for Kosmica. Settings ▸ Sync shows the last sync time.
Screenshots don't import on Mac
Settings ▸ Library ▸ Importing: turn on screenshot import and choose the folder where macOS saves screenshots.
"Add to Kosmica" is missing
In the Share menu, tap More (Mac: Edit Extensions) and turn on Add to Kosmica. Shared items appear the next time Kosmica opens.
Restore a purchase
Kosmica is free during the beta. After 1.0, open Unlock Kosmica in Settings and choose Restore Purchases.